Subscriber Log In
Log into your account
Mostad Marketing Cloud, Integer, and TaxVid have come together under one brand!
Log into your account
Mostad Marketing Cloud, Integer, and TaxVid have come together under one brand!
Your privacy and security is important to us.
While using this service, you provide third party email addresses which are owned by you. This data may be imported using an import contacts or database upload feature. Practice Panda will not sell, rent, share, or otherwise make available your email lists and/or databases to anyone except internal support personnel who may be assisting you in troubleshooting your account, unless it is required to do so in connection with legal process or in accordance with any law, regulation or order of a court or regulatory agency of competent jurisdiction. Practice Panda is not in the business of selling data. Practice Panda is in the business of providing a web-based mass email service and content for financial professionals.
We use your IP address to help diagnose problems with our server, and to administer our website. We do not link your IP address to any personally identifiable information. We use tracking information to determine which areas our site users visit based on traffic to those areas. Practice Panda does not track what individual users read, but rather how often each page is visited. This helps us maintain a superior and informative website for you.
We utilize an import contacts feature to help you keep in touch with your contacts and/or other subscribed members to your campaigns. We make it easy for you to connect with your data in a variety of formats so that you can use it to send campaigns to these contacts from our site. At your request, we will/may work directly with your data (address book, spreadsheet, other data source) to assist you with this import connection.
The security of your personal information is important to us. When you enter sensitive information using the Practice Panda website, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do link the information we store in cookies to personally identifiable information you submit while on our site.
We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.
If you reject cookies, you will not be able to use the service provided at our site.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
This website contains links to other sites that are not owned or controlled by Practice Panda. Please be aware that we, Practice Panda, are not responsible for the privacy practices of other such sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies only to information collected by this website.
We may change this Privacy Policy from time to time. If/when Practice Panda makes changes to this privacy statement; we will post any changes here, so be sure to check back periodically.
If we decide to materially change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
You can contact Practice Panda with any questions at
Practice Panda
7901 4th St N, STE 300
St. Petersburg, FL 33702
Call us at 888.585.8424
Email support@practicepanda.com
These Terms of Use state the terms and conditions under which you may use this website (the "Site") and use any of the Practice Panda products and services. Please read this page carefully. If you do not accept these Terms of Use, do not use the, products and services or the Site as your use of the Site constitutes your agreement to abide by these Terms of Use. Client Centric Communications, Inc. (owner of the Practice Panda website, all content and products referred to herein as "Practice Panda") may revise these Terms of Use at any time by updating this posting. You should visit this page periodically to review the Terms of Use because they are binding to you.
2.1 Practice Panda authorizes you to view the materials on this Site solely for the personal, noncommercial use of the viewer. The contents of this Site, including, without limitation, text, graphics, images, software, video, multimedia, and other material, including without limitation, the Practice Panda Service (collectively, the "Materials"), are protected by copyright, trademark and other United Sates and foreign laws. Without limitation to the foregoing, Practice Panda retains a trademark on “Practice Panda” and retains a copyright on all Materials published on the Site, together with all products and derivations thereof. Unauthorized use of the Materials may violate copyright, trademark, and other laws. The information on this Site is for informational purposes only and does not create a business or professional services relationship between you and Practice Panda. Please see "Use of the Practice Panda Service" below for additional terms regarding your use of our Practice Panda Service. You will comply with all applicable laws regarding the use of the Materials and the Site. If you violate these Terms of Use, your permission to use the Materials and the Site automatically terminates. 2.1 The Service allows you to upload your firm’s logo as part of its Service customization. You warrant that you have rights to use this artwork. You understand that Practice Panda can remove any content that, in its sole discretion, is either inappropriate or lacks clear ownership rights.
3.1 Unless otherwise stated, the Materials are owned by Practice Panda and its related companies. All trademarks, logos, artwork, and Video Creations used or referred to in this Site are the property of Practice Panda or their respective owners. Nothing on this Site confers any license or right to any copyright, patent, trademark or other proprietary interest of Practice Panda or any third party. Except for the specific right to view the Materials on the Site or with express written consent of Practice Panda, the Materials may not be modified, used, copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way.
3.2 Practice Panda and its licensors will have sole and exclusive ownership of all right, title, and interest in and to the Materials and all modifications and enhancements thereof. You may not sublicense, sell, transfer, copy, modify, or distribute the Materials, or any copy, adaptation, or portion thereof. You may not reverse assemble or compile, or otherwise translate the Materials. You acknowledge that Practice Panda claims and reserves all rights and benefits afforded under Federal law in the programs, data-base information, and user materials included in the Practice Panda Service as copyrighted works. Practice Panda reserves all rights not expressly granted in these Terms of Use.
3.3 You acknowledge that, in the event of your breach of any of the foregoing provisions, Practice Panda may not have an adequate remedy in money or damages. Practice Panda will therefore be entitled to obtain an injunction against such breach from any court of competent jurisdiction, in addition to all other available remedies.
Subject to a User’s acceptance of all terms and conditions of the Practice Panda Service and timely payment of all subscription fees from time to time imposed by Practice Panda, such User's use of the Practice Panda Service shall be on the following terms and conditions.
4.1 Use of the Practice Panda Service by Any User
(a) By viewing the Practice Panda Service, you confirm that you have been issued a password directly by Practice Panda to access the Practice Panda Service or you have received a password directly from the accountant or tax professional Subscriber to view the Practice Panda Service for informational purposes only.
(b) Practice Panda grants you a limited, nonexclusive, non-transferable, revocable license to view the Practice Panda Service for the personal, non-commercial use by you or any other viewer pursuant to the terms set forth in these Terms of Use. This includes using the Service on one valid domain address owned or controlled by you. Should you wish to display this Service on multiple domains you must request this in writing. Additional fees may apply.
(c) You agree that under no circumstances shall you provide any personally identifiable information such as name, address, email address or phone number to Practice Panda, unless ordering or inquiring about one of our services and to provide this information for branding your Subscription. As a Subscriber, you agree to maintain your account and provide a valid address including a valid email and valid phone number at all times. This valid contact information is required at all times.
(d) You agree to use the Practice Panda Service for informational purposes only and will not use the Practice Panda Service as a substitute for a professional's review and advice for anyone's tax situation. You acknowledge that Practice Panda does not provide tax or accounting advice and Practice Panda shall not be liable to you for any misinterpretation or misunderstanding of the Practice Panda Service by you or any other party. If you are a tax professional you should review the Service or you should discuss any Practice Panda Service content you view with your tax professional and look to a tax professional for any tax advice and to determine the applicability, risks and benefits of any information described in the Practice Panda Service. You are solely responsible for discussing the cost of all services and determining if any video content is applicable to your situation.
4.2 Additional Terms Applicable to Use of the Practice Panda Service by Tax and Accounting Professionals. In addition to all other terms set forth in these Terms of Use, tax and accounting professionals shall also comply with the terms set forth in this section. If you are a tax and accounting professional, you may only use the Practice Panda Service in accordance with the written agreement between you and Practice Panda and you must have obtained a password directly from Practice Panda for use of the Practice Panda Service. Your failure to comply with these Terms of Use or the terms of your written agreement with Practice Panda may result in revocation of your license and password to use the Practice Panda Service, and Practice Panda may pursue all other remedies available to it. You agree to use the Practice Panda Service and present the Practice Panda Service to your clients for informational purposes only and will not use the Practice Panda Service as a substitute for your own review and advice regarding any tax situation. You are solely responsible for providing tax advice to clients and choosing the specific Practice Panda Service content shown or recommended to any client. You acknowledge that Practice Panda does not provide tax or financial advice and Practice Panda shall not be liable to you or any third party for any misinterpretation or misunderstanding of the Practice Panda Service by you or any third party, including without limitation, your clients or staff.
4.3 Each user of the Practice Panda Service shall include terms of use on its website or other published materials that includes a disclaimer and limitation of liability on its respective site or other materials that display the Practice Panda Materials, or products or derivations thereof, in substantially the same manner as set forth in Sections 5, and 6, below, and failure thereof shall be expressly subject to the indemnification obligations set forth in Section 7, below.
4.4 Each user of the Practice Panda Service shall obtain and maintain liability and professional liability insurance coverage in reasonable and customary amounts for its respective profession or industry.
4.5 The Service may contain links or connections to third party websites or services that are not owned or controlled by Practice Panda. When you access third party websites or use third party services, you accept that there are risks in doing so, and that Practice Panda is not responsible for such risks. We encourage you to be aware when you leave the Service and to read the terms and conditions and privacy policy of each third party website or service that you visit or utilize.
4.6 By agreeing to the terms of service, you are granting permission for Practice Panda to create and post content on your behalf to the social media accounts you connect to the service. You authorize Practice Panda to administer content on your website and social media channels.
4.7 If you choose to use Practice Panda FirmVid service, you must have a subscription that allows such use and you must agree to the FirmVid Terms of Use Agreement (attached below), which you must accept electronically in order to use FirmVid products on your social media accounts. Upon termination of your subscription, users you must remove all usages of FirmVid assets and content from your website, social media, and any other properties that contain FirmVid products. You give Practice Panda the right to remove these assets if you do not.
5.1 PRACTICE PANDA DOES NOT WARRANT THAT THE SITE OR MATERIALS WILL OPERATE ERROR-FREE OR THAT THE SITE AND ITS SERVER AND THE MATERIALS ARE FREE OF COMPUTER VIRUSES AND OTHER HARMFUL GOODS. IF YOUR USE OF THE SITE OR THE MATERIALS RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, PRACTICE PANDA IS NOT RESPONSIBLE FOR THOSE COSTS.
5.2 THE INFORMATION CONTAINED IN THE MATERIALS IS FOR GENERAL INFORMATION ONLY. ALL INFORMATION IN THE MATERIALS IS PROVIDED WITH THE UNDERSTANDING THAT THE MATERIAL CONTENTS SHALL NOT BE USED AS FINANCIAL, LEGAL, ACCOUNTING, TAX, OR OTHER PROFESSIONAL ADVICE OR SERVICES OF ANY KIND. AS SUCH, THIS VIDEO SHOULD NOT BE USED AS A SUBSTITUTE FOR CONSULTATION WITH A FINANCIAL, ACCOUNTING, TAX, LEGAL PROFESSIONAL OR OTHER COMPETENT ADVISER. THE USE OF THE INFORMATION PROVIDED IN THIS SITE DOES NOT ESTABLISH ANY CONTRACTUAL OR OTHER FORM OF PROFESSIONAL ENGAGEMENT BETWEEN PRACTICE PANDA OR USER OF THE PRACTICE PANDA SERVICE AND THE VIEWER OF THE SITE OR ANY OF THE MATERIALS.
5.3 THE SITE AND MATERIAL ARE PROVIDED ON AN 'AS IS' BASIS WITHOUT ANY WARRANTIES OF ANY KIND. PRACTICE PANDA, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF NON-INFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PRACTICE PANDA MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE MATERIALS, SERVICES, SOFTWARE, TEXT, GRAPHICS, OR LINKS CONTAINED IN THE SITE.
IN NO EVENT WILL PRACTICE PANDA, ANY OF ITS SUPPLIERS OR ANY THIRD PARTY MENTIONED ON THE SITE BE LIABLE TO YOU OR ANY OTHER THIRD PARTY FOR DAMAGES (INCLUDING WITHOUT LIMITATION ANY, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR OTHER DAMAGES) RESULTING FROM THE USE OR INABILITY TO USE THE SITE OR USE OF THE MATERIALS, INCLUDING WITHOUT LIMITATION, THE PRACTICE PANDA SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT PRACTICE PANDA IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, OR THE EXCLUSION OF IMPLIED WARRANTIES. THEREFORE SOME OF THE LIMITATIONS SET FORTH IN THE SECTIONS ENTITLED "DISCLAIMER" AND "LIMITATION OF LIABILITY" MAY NOT APPLY TO YOU.
You will indemnify, hold harmless, and, if Practice Panda requests, defend Practice Panda, its officers, directors, employees and agents, from and against any claims, liabilities, losses, actions, demands, costs (including without limitation attorneys' fees and costs), alleging or arising from or related to (i) your use of the Materials, including without limitation the Practice Panda Service or (ii) your breach of these Terms of Use.
You agree that these Terms of Use and any legal action or proceeding relating to this Site shall be governed by the laws of the State of Minnesota, without respect to its conflict of laws and principles. You agree to submit to the jurisdiction of the state and federal courts in Hennepin County in the State of Minnesota in any litigation or dispute arising out of or related to these Terms of Use or the Materials.
The United States controls the export of products and information. You agree to comply with such restrictions and not to export or re-export the Materials to countries or persons prohibited under the export control laws.
If any provision of these Terms of Use is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Use, which shall remain in full force and effect. No waiver of any term of these Terms of Use shall be deemed a further or continuing waiver of such term or any other term. In the event of any termination or expiration of these Terms of Use for any reason, all provisions of these Terms of Use whose meaning requires them to survive shall survive the expiration or termination of these Terms of Use, including, without limitation, the provisions contained in the following Sections: "Ownership," "Disclaimer," "Limitation of Liability," "Indemnification," "Governing Law," and "General."
11.1 SUBSCRIPTION PLAN. The prices, features, and options of the Practice Panda Services depend on the Subscription Plan you select as well as any changes instigated by you. Practice Panda does not warrant that a particular Subscription Plan will be offered indefinitely and reserves the right to change the prices for or alter the features and options in a particular Subscription Plan without notice.
11.2 REFUNDS. You will timely pay Practice Panda all fees associated with your Subscription Plan, Account or use of the Practice Panda Services. (a) MONTHLY SUBSCRIPTION For Users on a month by month payment schedule, a refund will be made if Company is notified not less than thirty (30) days before the beginning of the month.
(b) ANNUAL SUBSCRIPTION Annual subscription fees are fully earned upon payment. Your payments are non-refundable and there are no refunds for partially used periods, except as expressly provided in Section 12 of this Agreement.
11.3 RECURRING CHARGES. When you purchase a Subscription Plan, you must provide accurate and complete information for a valid payment method, such as a credit card, that you are authorized to use. You must promptly notify us of any change in your invoicing address and must update your Account with any changes related to your payment method. By completing your registration for a subscription plan, you authorize Practice Panda or it’s agent to charge your payment method on a recurring (monthly or annual) basis (“Authorization”) for (a) the applicable Subscription Plan charges; (b) any and all applicable taxes; and (c) and other charges incurred in connection with your use of the Practice Panda services. The Authorization continues through your Subscription Term and any Renewal Term (as defined in Section 12.2, below) until you cancel as set forth in Section 12 of this Agreement.
11.4 LATE FEES & COLLECTION CHARGES. If Practice Panda does not receive payment from your payment method, you agree to pay all amounts due upon demand. Any amount not paid when due will be subject to finance charges equal to 1.5% of the unpaid balance per month or the highest rate permitted by applicable law, whichever is less, determined and compounded daily from the date due until the date paid. You will reimburse any costs or expenses (including, but not limited to, reasonable attorneys’ fees) incurred by Practice Panda to collect any amount that is not paid when due. Practice Panda may accept payment in any amount without prejudice to Practice Panda’s right to recover the balance of the amount due or to pursue any other right or remedy. Amounts due to Practice Panda may not be withheld or offset by you for any reason against amounts due or asserted to be due to you from Practice Panda.
11.5 INVOICES. Practice Panda will provide billing in a format we choose, which may change from time to time. Practice Panda reserves the right to correct any errors or mistakes that it identifies even if it has already issued an invoice or received payment. You agree to notify us about any billing problems or discrepancies within thirty (30) days after they first appear on your invoice. If you do not bring such problems/discrepancies to our attention within thirty (30) days, you agree to waive your right to dispute such problems or discrepancies.
11.6 BILLING CYCLES. The subscription fee for the Practice Panda service will be billed upon subscription purchase and monthly or annually (based on your subscription plan) thereafter unless and until you cancel your subscription service. We reserve the right to change the timing of our billing, in particular, as indicated below, if your Payment Method has not successfully settled. Your renewal date may change due to changes in your Subscription.
(c) MONTHLY SUBSCRIPTION For monthly subscriptions, we automatically bill your Payment Method each and every month on the date corresponding to the commencement of your paying subscription.
(d) ANNUAL SUBSCRIPTION For annual subscriptions, we automatically bill your Payment Method each and every year on the date corresponding to the commencement of your paying subscription. Annual subscription fees are fully earned upon payment.
11.7 PAYMENT METHODS. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information or cancel your account (see, "Termination" below), you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated. This may result in a change to your payment billing dates.
11.8 TAX RESPONSIBILITY. All payments required by this Agreement are stated exclusive of all taxes, duties, levies, imposts, fines or similar governmental assessments, including sales and use taxes, value-added taxes (“VAT”), goods and services taxes (“GST”), excise, business, service, and similar transactional taxes imposed by any jurisdiction and the interest and penalties thereon, excluding taxes based on Practice Panda’s net income (collectively, “Taxes”). You shall be responsible for and bear Taxes associated with its purchase of, payment for, access to or use of the Practice Panda Services. Taxes shall not be deducted from the payments to Practice Panda, except as required by law, in which case you shall increase the amount payable as necessary so that after making all required deductions and withholdings, Practice Panda receives and retains (free from any Tax liability) an amount equal to the amount it would have received had no such deductions or withholdings been made. You hereby confirm that Practice Panda can rely on the name and address set forth in your registration for a Subscription Plan as being the place of supply for sales tax purposes. Practice Panda’s and your obligations under this Section 5.8 (Tax Responsibility) shall survive the termination or expiration of this Agreement.
12.1 TERM. The Term of this Agreement begins on the date you accept it and continues until your Subscription Plan expires or your use of the Practice Panda Services ceases (including as a result of termination in accordance with this Section 12), whichever is later.
12.2 SUBSCRIPTION TERM AND AUTOMATIC RENEWALS. Our Subscription Plans automatically renew unless they specify otherwise. If you purchase a Subscription Plan it will automatically renew, unless, prior to the end of the current Subscription Term: (a) you terminate your Subscription Plan; (b) Practice Panda declines to renew your Subscription Plan, or (c) this Agreement is otherwise properly terminated as expressly permitted herein. Each renewal period is a “Renewal Term.” You authorize us to collect the then-applicable fees and any taxes for a Renewal Term. Subscription Plan fees and features may change over time.
12.3 TERMINATION BY CUSTOMER. You may terminate your Subscription Plan at any time upon (30) days’ advance written notice to Practice Panda via email at support@practicepanda.com or through “contact us” in the member area.
12.4 TERMINATION BY PRACTICE PANDA. Practice Panda may terminate this Agreement or the Services at any time with or without cause, and with or without notice. Upon termination, Practice Panda at it’s discretion will provide you with an appropriate refund of the annual payment. Except for such refund, Practice Panda shall have no liability to you or any third party because of such termination. If Practice Panda terminates this agreement because you are in default of this agreement, no refund will be issued. You will be in default of this Agreement if: (a) you fail to timely pay any amount owed to us; (b) you or an Authorized User associated with your Account breach any provision of this Agreement or violate any published policy applicable to the Practice Panda Services; (c) you are or become subject to any proceeding under the Bankruptcy Code or similar laws; or (d) if, in our sole discretion, we believe that continued use of the Practice Panda Services by you (or your Authorized Users) creates legal risk for Practice Panda or presents a threat to the security of the Practice Panda Services or Practice Panda’s customers. If you are in default, we may, without notice to you: (a) suspend your Account and use of the Practice Panda Services; (b) withhold refunds and terminate your Account; (c) charge reactivation fees in order to reactivate your Account; and (d) pursue any other remedy available to us.
12.5 EFFECT OF TERMINATION. If this Agreement expires or is terminated for any reason: you will pay to Practice Panda any amounts that remain unpaid, as of the date of the termination or expiration, including those for the billing cycle in which termination occurs. As of the effective date of termination the limited license under your agreement shall also terminate and you shall no longer be able and shall have no further right to access or use Practice Panda Services.
It is understood that in order to use Services, a Windows PC with a current, supported browser must be used. Additionally, a stable connection to the Internet is required. Services may work in a limited manner on Macintosh, Unix, and other platforms, but there is no guarantee of functionality on non-Windows platforms.
Services reporting data is regularly purged from your account, in order to prevent our core database from growing beyond its capacity. Data is not recoverable once it has been purged.
At Practice Panda (heretofore "Practice Panda"), we are aware of our responsibilities as a good Internet citizen and are dedicated to protecting the privacy rights of other Internet citizens. We vigorously oppose the sending of unsolicited e-mail (spam).
Practice Panda does not allow anyone to use our Services for the purpose of sending spam. We refuse business from known spammers. If a current Practice Panda customer uses our services to spam anyone, that customer's services contract will be voided without refund.
We require that each e-mail message sent out from Practice Panda includes an easy way for subscribers to remove themselves via an unsubscribe link. If a recipient calls our offices and requests to be manually removed from a customer's list, we will manually unsubscribe the recipient from the Subscriber's account. If a Subscriber e-mails non-clients, the Subscriber acknowledges they are complying with Federal e-mail distribution laws and any state and local "non-solicitation" laws that apply to them.
All emails sent through these services require a physical address for the sender. This is to be in compliance with CAN-SPAM anti-spam regulations.
There are three ways by which a Subscriber may violate this Anti-Spam policy:
Practice Panda may determine at its sole discretion whether a Subscriber is spamming. There are a number of factors Practice Panda and its services providers use to determine whether a Subscriber is spamming, including, but not limited to: complaints sent to abuse report addresses, SpamCop reports, complaints sent to any of Practice Panda' upstream providers, and evaluating a Subscriber's mass e-mail statistics and recipient addresses. Decisions made by Practice Panda personnel regarding a Subscriber's use of the Services are final.
Definition of Spam
Spam is unsolicited e-mail sent in bulk. Any promotion, information or solicitation that is sent to a person via e-mail without their prior consent, where there is no pre-existing relationship between the sender and the recipient, is spam.
Examples of Spam
What is not Spam
ANY SUBSCRIBER THAT SENDS SPAM IS IN VIOLATION OF THIS ANTI-SPAM POLICY.
The Complaint Response Process
How we deal with complaints
Even though a customer may not be sending spam, complaints may still be received by Practice Panda from a Subscriber's recipients. It is Practice Panda's policy to respond individually to every complaint, so that the complainant knows his/her address was not harvested, sold, rented, or otherwise improperly added to a customer's lists. The Practice Panda Abuse staff and its services providers takes the following steps anytime a complaint is received:
Elements of each e-mail campaign
Every e-mail campaign sent out as part of the Services shall contain:
Why do we respond individually to every complaint?
We need to make sure that we serve our Subscribers in the best way possible. Proper response to spam complaints is essential to ensuring our reputation with e-mail providers all over the world. If the Services is used to send out spam or if we do not respond to spam complaints to inform the complainants that they did indeed sign up for our Subscriber's e-mailings, then we risk tainting our relationship with ISPs around the world and having our servers blocked by them.
We are here to help our Subscribers maximize the effectiveness of their e-mailings, educate them as to the best e-mail practices, and help them to avoid spam complaints.
Your Email Lists and Data
While using this service, you provide third party email addresses which are owned by you. This data may be imported using an import contacts, manual entry, or using the client self-signup feature. Practice Panda, Inc. will not sell, rent, share, or otherwise make available your email lists and/or databases to anyone except internal support personnel who may be assisting you in troubleshooting your account, unless it is required to do so in connection with legal process or in accordance with any law, regulation or order of a court or regulatory agency of competent jurisdiction. Practice Panda, Inc. is not in the business of selling data. Practice Panda is in the business of providing a web-based mass email services.
Website Usage Information
We use your IP address to help diagnose problems with our server, and to administer our web site. We do not link your IP address to any personally identifiable information. We use tracking information to determine which areas our site users visit based on traffic to those areas. Practice Panda, Inc. does not track what individual users read, but rather how often each page is visited. This helps us maintain a superior and informative website for you.
Import Contacts
We utilize an import contacts feature to help you keep in touch with your contacts and/or other subscribed members to your campaigns. We make it easy for you to connect with your data in a variety of formats so that you can use it to send campaigns to these contacts from our site. At your request, we will work directly with your data (address book, spreadsheet, other data source) to assist you with this import connection.
Security Technology
The security of your personal information is important to us. When you enter sensitive information using the Digital Services Center, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link: https://www.thawte.com/resources/getting-started/how-ssl-works. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Cookies
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do link the information we store in cookies to personally identifiable information you submit while on our site.
We use session ID cookies. Session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser.
If you reject cookies, you will not be able to use the services provided at our site.
Legal Disclosure
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our web site.
Links to Other Sites
This web site contains links to other sites that are not owned or controlled by Practice Panda, Inc.. Please be aware that we, Practice Panda, Inc., are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies only to information collected by this web site.
We reserve the right to modify these terms at any time, so please review it frequently. If we make material changes to the terms, we will notify you here, by email, or by means of a notice on our home page.
Our Services and the text, graphics, images, photographs, videos, illustrations, trademarks, trade names, service marks, logos, slogans and other content contained therein (collectively, the "Practice Panda Content") are owned by or licensed to Practice Panda and are protected under both United States and foreign laws. Except as explicitly stated in these Terms, Practice Panda and our licensors reserve all rights in and to our Services and the Practice Panda Content.
You are hereby granted a limited, nonexclusive, nontransferable, non-sublicensable, revocable license to access and use our Services and Practice Panda Content for (i) your own personal use or (ii) if you are a business or organization, to communicate about your business or organization with your clients. However, such license is subject to these Terms and does not include any right to (a) sell, resell or commercially use our Services or Practice Panda Content; (b) copy, reproduce, distribute, publicly perform or publicly display Practice Panda Content, except as expressly permitted by us or our licensors; (c) modify the Practice Panda Content, remove any proprietary rights notices or markings, or otherwise make any derivative uses of our Services or Practice Panda Content; (d) use any data mining, robots or similar data gathering or extraction methods; and (e) use our Services or Practice Panda Content other than for their intended purposes.
Any use of our Services or Practice Panda Content other than as specifically authorized herein, without our prior written permission, is strictly prohibited and will terminate the license granted herein.
When using our Services to upload images, you agree to abide by all applicable Copyright and Trademark laws. When you upload an image, you represent and warrant that you have rights to use the images you upload and to use/publish them through the Service. Practice Panda may, at any time, require you provide proof of rights to use any or all images you have uploaded.
Uploading images to the Service means that you are assuming all legal responsibility for any copyright, trademark, and/or Digital Millennium Copyright Act penalties, fines, or legal action. Practice Panda is in no way responsible for any penalties, fines, or legal action for images you have uploaded. By uploading images to the Service, you agree to indemnify, defend, and hold harmless Practice Panda its directors, officers, employees and agents, and defend any action brought against same with respect to any third party claim, demand, cause of action, debt or liability, including reasonable attorneys' fees, to the extent that such action is based upon a claim that arises out of any claim that an uploaded image infringes upon the intellectual property rights of any third party.
Failure to comply with Copyright and Trademark laws is a violation of the Terms of Use for the Practice Panda Service and will result in the permanent termination of all subscribed services without refund. If federal, state, or local laws require, your information will be shared with the appropriate law enforcement agencies.
IMPORTANT—READ CAREFULLY: This Practice Panda FirmVid Terms of Use Agreement ("TUA") is a legal agreement between you and Practice Panda regarding your subscription to FirmVid and your use of each video ad in our subscription service ("FIRMVID PRODUCT"). By sharing, embedding, emailing, or otherwise using the FIRMVID PRODUCT, you agree to be bound by the terms of this TUA. If you do not agree to the terms of this TUA, do not share, embed, email, or otherwise use the FIRMVID PRODUCT.
1. Your use of any FIRMVID PRODUCT is governed by the Practice Panda Terms of Use governing your use of the Practice Panda website and any other products and services you may access on the website.
2. You must not remove or alter any copyright notices on any and all copies of any FIRMVID PRODUCT.
3. You may only use the FIRMVID PRODUCT on social media platforms approved by Practice Panda. You may not distribute copies of any FIRMVID PRODUCT to third parties. This includes uploading, posting, or otherwise making FIRMVID PRODUCTS available to third parties through YouTube, Vimeo or other channels for commercial purposes.
4. You may not rent, lease, or lend the FIRMVID PRODUCT.
5. You must comply with all applicable laws regarding use of the FIRMVID PRODUCT.
This agreement was last updated on March 10, 2020.
You can contact Practice Panda with any questions at
Practice Panda
7901 4th St N, STE 300
St. Petersburg, FL 33702
Phone: 888.585.8424
Email: support@practicepanda.com
We're committed to making our site accessible to all visitors, including those with disabilities. We strive to make our website as accessible and usable as possible by using modern development guidelines from places like W3C (website accessibility initiative) and utilizing modern accessibility scanning tools to identify potential issues, make our site usable by popular assistive technology, and ensure that our website is designed and written so that our content is available to all users.
If you have a problem using our site, please contact us and provide the URL (web address) of the material you tried to access, the problem you experienced, and your contact information. We'll be happy to answer any questions and do our best to make the content you are seeking available to you in an alternative format. We also recommend that you visit AbilityNet's My Computer My Way, which provides advice on making your computer accessible.
You can contact Practice Panda with any questions at
Practice Panda
7901 4th St N, STE 300
St. Petersburg, FL 33702
Call us at 888.585.8424
Email support@practicepanda.com